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Terms & Conditions

Welcome to Holo Foil! These Terms and Conditions govern your use of our website and the purchase of products from our online store. By using our website and placing an order with us, you agree to these Terms and Conditions.

- Last Updated 25 March 2025 -

Acceptance of Terms

By accessing and using the website at www.holofoil.co.uk, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or place an order.

Products and Services

We sell a variety of products, including trading card games (TCG), custom-designed items, and Funko Pops. We make every effort to provide accurate descriptions, prices, and images of our products. However, we cannot guarantee that the descriptions, images, or prices on our website are entirely accurate or error-free.

We reserve the right to modify or discontinue any product or service at any time without notice.

Ordering and Payment

By placing an order with us, you are offering to purchase products based on these Terms and Conditions. All orders are subject to acceptance, and we reserve the right to reject or cancel any order for any reason.

  • Pricing: Prices are listed on the product pages and are subject to change without notice. For pre-order items, the price is subject to change before shipping.
  • Payment: Payment must be made at the time of ordering. We accept various payment methods, including credit/debit cards and payment gateways such as PayPal, Shopify Payments, and others.
  • Transaction Fees: Please note that we do not refund transaction fees charged by payment processors under any circumstances.

Shipping and Delivery

We offer shipping to various locations. Delivery times and fees depend on the destination and the shipping method chosen during checkout.

  • Pre-Order Items: For pre-order items, the shipping date will be specified on the product page. The delivery time may vary based on availability and production schedules.
  • Shipping Delays: We are not responsible for delays caused by third-party couriers or other unforeseen circumstances such as weather or natural disasters.

Returns and Refunds

Our Return and Refund Policy outlines the circumstances under which we accept returns, exchanges, and offer refunds. Please carefully review the policy before placing your order. More Infor can be found here Returns & Refunds.

Certain products, including custom-designed products, pre-order items, and trading card game (TCG) items, are non-refundable and non-returnable unless they are defective or damaged.

Bot and Fraudulent Activity

We reserve the right to cancel any orders that we believe have been placed by automated bots, fraudulent accounts, or through any other means that violate the integrity of our store and the purchasing process.

By using our website, you agree not to engage in the use of automated software or systems (commonly known as bots) to place orders, circumvent purchasing restrictions, or gain an unfair advantage in purchasing items. Any orders suspected of being placed through these methods will be flagged, canceled, and potentially result in a ban from our store.

We reserve the right to take legal action against those who engage in fraudulent activities, including bot purchasing, account manipulation, or other deceptive practices.

Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Holo Foil and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without our prior written consent.

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website and placing an order, you agree to the terms of our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, Holo Foil and its affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or the purchase of products, including, but not limited to, loss of profits, business, or data.

Indemnification

You agree to indemnify and hold harmless Holo Foil and its affiliates, officers, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising out of your use of our website or your violation of these Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in United Kingdom to resolve any disputes arising from these terms.

Amendments

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. By continuing to use our website or placing an order, you agree to the updated terms.

Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:


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